Phone: +91 9909907343

Customer Service

Customer Service

  • Product Safety
  • Shipping & Delivery
  • Privacy & Security
  • Payment Options
  • Privacy Policy
  • Returns & Replacements
  • Ordering
  • Pricing & Promotions
  • Viewing Orders
  • Updating Account Information

Product Safety

Veberley Bioceutics committed to upholding the highest standards of safety for all the products we make and sell. We adhere to the most rigorous standards for product safety, so that our customers can purchase and use our products with complete confidence. We want you to know that:

  • Veberley Bioceutics in full compliance with all regulations and the requirements for safety in which our products are sold.
  • Each and every ingredient used in our products has been thoroughly reviewed and tested by our internal safety team made up of clinicians, pharmacists and physicians.
  • Every product formula that Veberley Bioceutics manufactures is screened and tested for safety before it is marketed to consumers. Veberley Bioceutics confidently and proudly stand behind each and every product that we sell, and we pledge that we will always uphold the highest standards of safety for our customers around the world.

Shipping & Delivery

Veberley Bioceutics ships via reputed courier services to all valid PIN code addresses in India only. Courier services do not deliver on Sunday and is not available for orders being shipped to P.O. boxes. Orders shipping to Key Locations ie Aandaman & Nicobar Islands, J&K , N&E states is shipped by our Premium shipping option which is to be paid by buyer at the time of placing order.

What are the delivery charges?

Delivery charge varies as higher shipping costs is incurred on low value items. In such cases, charging a nominal delivery charge helps offset logistics costs. The delivery charge may be waived off , if you shop for a minimum predefined value.

For example, order value  Rs 1000/- and above are delivered free barring Key locations as mentioned above.

Tracking your order

To track your order, please use the tracking number included in your shipping confirmation email.

If you have questions about your order, please call us at customer care number or email us and we will be happy to assist you. Modifying an order 
If you need to change an order you have already placed, please contact our Customer Service representative at customer care number. We will always do our best to accommodate your needs.

Privacy & Security

Because your security is our top priority at Veberley Bioceutics, we have insured that www.C-Layer.com is a SSL Secure Site. Veberley Bioceutics maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are offered on the site, transaction information is transmitted to and from www.C-Layer.com in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception.

Veberley Bioceutics restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the Internet cannot be completely protected against unauthorized interception.

What is SSL? 
The SSL (secure sockets layer) protocol is the web standard for encrypting communications between users and web sites. Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. 
SSL provides you with the confidence that private data sent to a web site, such as credit card numbers, are kept confidential. SSL certificates can provide non-forgeable proof of our web site’s identity, and customer confidence in the integrity and security of our site.

Your online transaction on www.C-Layer.com is secure with the highest levels of transaction security currently available on the Internet. Veberley Bioceutics uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on www.C-Layer.com are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

Does Veberley Bioceutics store my credit/debit card information?

Veberley Bioceutics stores the first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6 digits (also known as the Bank Identification Number) are used to identify the bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purposes. 

Payment Options

What credit/debit cards are accepted on www.C-Layer.com?

We accept VISA, MasterCard, Maestro and American Express credit/debit cards.

 

Do you accept payment made by credit/debit cards issued in other countries?

Yes! We accept VISA, MasterCard, Maestro, American Express credit/debit cards issued by banks in India and in the following countries:

Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, the UK and the US.

Please note that we do not accept internationally issued credit/debit cards for Flyte, Wallet and eGV payments/top-ups.

What other payment options are available on www.C-Layer.com?

Apart from Credit and Debit Cards, we accept payments by Internet Banking (covering 44 banks)

Privacy Policy

Veberley Bioceutics respects your privacy and is committed to protecting it. For more details, please see our Privacy Policy
Returns & Replacements

Veberley Bioceutics respects your decision and supports your view. For more details, please see our Returns Policy

Ordering

Placing an order has never been easier. With our unique storefront you are able to visually see our products and promptly place an order in confidence that your privacy and security is our first interest.
Pricing & Promotions

Veberley Bioceutics product prices are competitive since we are able to extend savings by our purchasing power. Promotions are offered for specific events and are honoured when presented in a timely manner within the Discount Coupon’s Code expiration.
Viewing Orders

You can review your orders placed by logging in with the information you provided during registration. Details of orders once placed and checked out cannot be changed.

Updating Account Information

You can update your personal profile by logging in with the information you provided during registration.